Browse Legal rules for DANA and QRIS
Our Legal terms describe who may access an account, which account details must be accurate, and how we may check a payment before recording it. The same wording applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, because a payment record
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must match the account step that created it. We may pause an account or request clarification when account data, payment ownership or transaction details do not align. Access depends on local law, and our services are available only where local law permits. The terms also explain
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how requests are handled, how policy changes are posted, and which records may remain after an account is closed. Read the current wording before sending funds or submitting identity details; if a clause is unclear, use the account support route beside the cashier path and include
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the relevant payment reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.